Privacy Policy

1. Introduction

At veranoel.wiki, we value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and safeguard your information when you visit our website or purchase our wall clocks. By accessing our site, you consent to the practices described in this policy.

2. Information We Collect

We may collect the following categories of information when you interact with our website:

• Personal Identification Information: Such as your name, billing and shipping address, phone number, and email address.
• Payment Details: Limited payment information required to process your order securely (note: full credit card details are never stored on our servers).
• Account Information: If you create an account, we may collect your username, password, and related preferences.
• Technical Data: Information like IP address, browser type, device details, operating system, and cookies that help us improve your browsing experience.
• Order History: Details about previous purchases, returns, and preferences to enhance future shopping experiences.

3. How We Use Your Information

We use the information collected for several purposes, including but not limited to:

1. Order Fulfillment – To process and deliver your purchases.
2. Customer Support – To respond to inquiries and provide assistance.
3. Personalization – To tailor content, promotions, or product recommendations.
4. Improvement of Services – To analyze site performance, detect technical issues, and enhance our offerings.
5. Legal Compliance – To meet regulatory obligations and prevent fraudulent or unauthorized activities.

4. Sharing of Information

We respect your privacy and do not sell or rent your personal information. However, we may share your data in the following circumstances:

• With trusted service providers (such as shipping carriers, payment processors, and IT support) to complete your transactions.
• If required by law or government authorities, to comply with legal processes or enforce our rights.
• In case of business transfers, such as mergers, acquisitions, or sales, where user data may be part of the transferred assets.

5. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with legal obligations, resolve disputes, and enforce our agreements.

6. Security of Information

We take appropriate technical and organizational measures to protect your personal data against unauthorized access, alteration, disclosure, or destruction. While no online system is 100% secure, we continually monitor and upgrade our safeguards to ensure your data is handled responsibly.

7. Cookies and Tracking Technologies

Our website uses cookies and similar technologies to improve functionality, analyze traffic, and enhance user experience. You may adjust your browser settings to block or delete cookies; however, this may impact your ability to use some features of our website.

8. Your Privacy Rights

Depending on your location, you may have the following rights regarding your personal information:

• The right to access the information we hold about you.
• The right to rectify inaccuracies or incomplete data.
• The right to request deletion of your data where legally permissible.
• The right to opt-out of marketing communications.

To exercise any of these rights, please contact us at [email protected].

9. Children’s Privacy

Our website and products are not directed toward children under 13. We do not knowingly collect personal data from minors. If you believe that a child has provided us with personal information, please contact us so we can remove it promptly.

10. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, technologies, or legal requirements. The updated policy will be posted on this page, and the “Last Updated” date will be revised accordingly. Continued use of our website constitutes acceptance of these changes.

11. Contact Information

If you have any questions, concerns, or feedback about this Privacy Policy or how we handle your personal information, please contact us at:

📧 [email protected]